Order Cancellation
Orders can usually be cancelled before dispatch. Once an order is out for delivery, cancellation may no longer be possible.
Refund Eligibility
Refunds are applicable for approved cancellations, failed prepaid transactions, undeliverable orders, and validated quality issues.
Refund Timelines
Approved refunds are initiated to the original payment source. Final credit timelines depend on your bank or payment provider.
How to Raise a Request
Share your order ID, issue details, and relevant photos (if any) via support channels for faster review and resolution.
Need help with a refund request?
Contact Support